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We are being asked by patients to change their name on their GP records to match their passport. This is because usually they have changed their name but only informed either the passport office or the surgery but not both. We can do this on your GP records, but the automatic update this triggers to the central NHS database that links to your Covid Pass may take a few days. This is out of our control.

The Covid Pass does not show your middle name. We are therefore unable to add middle names to your Covid Pass. You need to take this up with the consulate or embassy of the country you are travelling to.

You need to send us a clear photo of your passport showing the exact name and we will match this. We need to see this before we can make the change, and this will be stored on your records as proof of your request. It will take us 3-4 days to action this.

You must understand that for a while your GP records will be out of sync with Hospital records and prescriptions, until the automatic links are updated externally. We will only change your records back when you change your name on your passport, and you will need email the photo of your new passport once you have updated this. What we are effectively doing is accepting your current passport as your legal name and your medical records will show this.

We will try to do this within a couple of days of asking, but this cannot take precedence over urgent medical tasks.

Closure of our Steeple Bumpstead branch surgery – press release (20/12/2021) and Q&As including issues raised during our patient engagement exercise held between August 23 and October 11 this year. (PDF)

We are going live today with booster clinics - we will be contacting patients via a SMS link to book with us. We are doing pre booked clinics only at Unity Healthcare. The town will also be offering walk in clinics.

Unity Healthcare is provided by Suffolk GP Federation. To find out more, please click here” with a link to this website (https://suffolkfed.org.uk/)